2017 Economic Impact Report

Updated: October 1, 2018

Goodwill Generates $718.2 Million in Economic Impact in Virginia; Helps 5,975 Virginians Secure Employment 

RICHMOND, Va. (October 1, 2018)—Six Goodwill organizations in Virginia generated a combined $718.2 million in economic impact and fiscal benefits in 2017, according to the latest biennial study by Elliott D. Pollack & Company for the Virginia Goodwill Network (VGN).

“Goodwill’s social enterprise continues to be a significant contributor to communities throughout the Commonwealth,” said Charles Layman, CEO of Goodwill of Central and Coastal Virginia and chair of VGN. “Our collective impact includes helping nearly 6,000 people become employed, contributing payroll taxes for 3,415 Goodwill employees, and generating sales tax from operating 109 thrift stores, among other contributions.”

Local and state government support of Goodwill’s employment and vocational programs were also a good investment. For every dollar invested, Goodwill returned $.98 in taxes and generated an additional $29.68 in economic activity. This return on investment does not include government savings from Goodwill training programs and job placement services that reduce reliance on public assistance.

“Goodwill’s model stands the test of time, proving to be a valuable social investment,” added Layman. 

Virginia Goodwills helped place 5,975 individuals into jobs in 46 industries in 2017. Their average wages were $12.15 per hour and average work weeks were 34 hours. 

“Although Virginia boasts one of its lowest unemployment rates in recent history, thousands of Virginians do not work due to various challenges, and the Virginia Goodwills are ready to help them develop the skills needed to secure and retain competitive employment,” said Layman.  

Industries with the most Goodwill job placements in 2017 included retail, food services, healthcare, professional/computer/scientific and manufacturing.

The Virginia Goodwill Network is a consortium of six autonomous Goodwill organizations that collaborate to provide workforce development programs and services in all areas of Virginia. Combined they employ 3,415 people throughout the Commonwealth.

VGN members include Goodwill of Greater Washington (Northern Virginia); Horizon Goodwill, Hagerstown, Md. (Winchester area); Goodwill Industries of the Valleys; Goodwill of Central and Coastal Virginia; Rappahannock Goodwill Industries; and Goodwill of South Central Virginia.

Services west of Wythe County are provided by Goodwill in Kingsport, Tenn., and are not a part of the Pollack study.

The next study will be conducted in 2020.


For information about the Virginia Goodwill Network contact:
Laura Faison
Marketing & Communications Manager
Goodwill of Central and Coastal Virginia
(804) 754-6436

For information about the Pollack Study and research contact:
Donald K. Tolson
President and CEO
Rappahannock Goodwill Industries
Fredericksburg, VA 22408
(540) 371-3070